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Pandey, Pushkal Kumar, Moffett, Sandra and McAdam, Rodney (2012) Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm. In: 13th European Conference on Knowledge Management, Universidad Politécnica de Cartagena, Spain. Academic Conferences. 6 pp. [Conference contribution]
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URL: http://academic-conferences.org/eckm/eckm2012/eckm12-proceedings.htm
| Item Type: | Conference contribution (Paper) |
|---|---|
| Faculties and Schools: | Faculty of Computing & Engineering Ulster Business School Faculty of Computing & Engineering > School of Computing and Intelligent Systems Ulster Business School > Department of Management and Leadership |
| Research Institutes and Groups: | Business and Management Research Institute |
| ID Code: | 23989 |
| Deposited By: | Dr Sandra Moffett |
| Deposited On: | 13 Nov 2012 09:43 |
| Last Modified: | 13 Nov 2012 09:43 |
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