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Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm.

Biomedical Sciences Research Institute Computer Science Research Institute Environmental Sciences Research Institute Nanotechnology & Advanced Materials Research Institute

Pandey, Pushkal Kumar, Moffett, Sandra and McAdam, Rodney (2012) Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm. In: 13th European Conference on Knowledge Management, Universidad Politécnica de Cartagena, Spain. Academic Conferences. 6 pp. [Conference contribution]

Full text not available from this repository.

URL: http://academic-conferences.org/eckm/eckm2012/eckm12-proceedings.htm


Item Type:Conference contribution (Paper)
Faculties and Schools:Faculty of Computing & Engineering
Ulster Business School
Faculty of Computing & Engineering > School of Computing and Intelligent Systems
Ulster Business School > Department of Management and Leadership
Research Institutes and Groups:Business and Management Research Institute
ID Code:23989
Deposited By:Dr Sandra Moffett
Deposited On:13 Nov 2012 09:43
Last Modified:13 Nov 2012 09:43

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