Hargie, Owen and Morrow, Norman (1989) The effectiveness of microtraining in developing pharmacists' communication skills: a study of personality and attitudes. Medical Teacher, 11 (2). pp. 195-203. [Journal article]
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This paper examines the effectiveness of a microtraining programme in developing the communication skills of pharmacists. In particular, it investigates the influence of this programme upon self-reported communication activities in the actual work environment. Inter-relationships are also obtained between the personality of participants, their attitude to the microtraining technique and the degree of self-reported influence on work performance. Overall, participants demonstrated a strongly positive attitude to, and indicated that they had been highly influenced by, the microtraining programme. It was also found that there was a significant and positive correlation between extroversion and attitude to microtraining (p less than 0.005). Furthermore, a positive correlation was also obtained between attitude and influence although this did not reach the 0.5 level of significance. It is concluded that microtraining is a promising technique for developing the communicative competence of pharmacists, but may need to be modified to cater for personality differences within trainees.
|Item Type:||Journal article|
|Faculties and Schools:||Faculty of Social Sciences|
Faculty of Social Sciences > School of Communication
|Research Institutes and Groups:||Institute for Research in Social Sciences|
Institute for Research in Social Sciences > Communication
|Deposited By:||Professor Owen Hargie|
|Deposited On:||04 Oct 2011 09:08|
|Last Modified:||04 Oct 2011 09:08|
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