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The effectiveness of microtraining in developing pharmacists' communication skills: a study of personality and attitudes

Biomedical Sciences Research Institute Computer Science Research Institute Environmental Sciences Research Institute Nanotechnology & Advanced Materials Research Institute

Hargie, Owen and Morrow, Norman (1989) The effectiveness of microtraining in developing pharmacists' communication skills: a study of personality and attitudes. Medical Teacher, 11 (2). pp. 195-203. [Journal article]

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URL: http://informahealthcare.com/doi/pdf/10.3109/01421598909146323

Abstract

This paper examines the effectiveness of a microtraining programme in developing the communication skills of pharmacists. In particular, it investigates the influence of this programme upon self-reported communication activities in the actual work environment. Inter-relationships are also obtained between the personality of participants, their attitude to the microtraining technique and the degree of self-reported influence on work performance. Overall, participants demonstrated a strongly positive attitude to, and indicated that they had been highly influenced by, the microtraining programme. It was also found that there was a significant and positive correlation between extroversion and attitude to microtraining (p less than 0.005). Furthermore, a positive correlation was also obtained between attitude and influence although this did not reach the 0.5 level of significance. It is concluded that microtraining is a promising technique for developing the communicative competence of pharmacists, but may need to be modified to cater for personality differences within trainees.

Item Type:Journal article
Faculties and Schools:Faculty of Social Sciences
Faculty of Social Sciences > School of Communication
Research Institutes and Groups:Institute for Research in Social Sciences
Institute for Research in Social Sciences > Communication
ID Code:20207
Deposited By:Professor Owen Hargie
Deposited On:04 Oct 2011 09:08
Last Modified:04 Oct 2011 09:08

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