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Collaborative supply chain practices and performance: exploring the key role of information quality

Biomedical Sciences Research Institute Computer Science Research Institute Environmental Sciences Research Institute Nanotechnology & Advanced Materials Research Institute

Wiengarten, Frank, Humphreys, Paul, Cao, Guangming, Fynes, Brian and McKittrick, Alan (2010) Collaborative supply chain practices and performance: exploring the key role of information quality. Supply Chain Management: An International Journal, 15 (6). pp. 463-473. [Journal article]

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DOI: 10.1108/13598541011080446

Abstract

Purpose - This paper seeks to report the results of a study examining the importance of information quality for the efficacy of collaborative supply chain practices. Design/methodology/approach - A questionnaire was sent to procurement managers throughout the supply chain within the German automotive industry. Regression analyses illustrate the differences in performance of collaborative practices under high and low information quality scenarios. Findings - The study illustrates that the impact of collaborative supply chain practices (i.e. information sharing, incentive alignment, joint-decision making) on performance varies significantly depending on the quality of information that is exchanged throughout the supply chain. Specifically, whilst information sharing improves operational performance when low and high quality information is exchanged, incentive alignment and joint decision making only improve operational performance when the information is of high quality. Originality/value - Although research on the performance impact of collaborative supply chain practices has advanced over the past decade, there is still a scarcity of research acknowledging the multidimensional nature of collaboration. Additionally, the importance of information quality for the success of collaborative practices has not been firmly established. The paper addresses this void in the literature by reporting results of an empirical study examining collaborative supply chains and practices within the German automotive industry. The paper will thus be beneficial to supply chain managers considering collaborative practices and will support further empirical research work in the collaborative supply chain research field.

Item Type:Journal article
Faculties and Schools:Ulster Business School
Ulster Business School > Department of Management and Leadership
Research Institutes and Groups:Business and Management Research Institute
ID Code:16047
Deposited By:Dr Guangming Cao
Deposited On:27 Oct 2010 11:40
Last Modified:07 Mar 2013 11:02

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